Atas Casino Malaysia Privacy Policy

01Introduction

Atas Casino ("we", "Platform") is committed to protecting and respecting the privacy of every player who uses our services. This Privacy Policy explains the types of personal information we collect when you access or use the Atas Casino platform — whether through our website or our Android and iOS mobile apps — and how that information is used, stored, and protected.

This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. By using the Atas Casino platform, you agree to the terms set out in this Privacy Policy.

If you have any questions regarding this policy or how we handle your personal data, our support team is available through the channels listed at the end of this document.

02Personal Information We Collect

Atas Casino collects your personal information through several means — directly when you register or use the platform, and automatically through standard tracking technologies. Below are the main categories of data we collect:

We only collect data that is strictly necessary for the stated purposes. atas casino never collects sensitive information such as biometric data or medical information without your explicit consent.

03How We Use Your Data

Every piece of data we collect is used for legitimate, clearly defined purposes. atas casino uses your personal information for the following purposes:

• Account management: Registering, verifying, and managing your player account, including the required KYC process.
• Transaction processing: Processing deposits, withdrawals, and all financial activity in your account securely and accurately.
• Platform security: Detecting and preventing fraud, money laundering, account abuse, and other security threats.
• Service communications: Sending important account-related notifications, transaction confirmations, and platform policy updates.
• Marketing (with consent): Keeping you informed about the latest atas casino promotions, bonuses, and offers — only if you have given consent to receive marketing communications.
• Responsible gaming: Monitoring gameplay patterns to identify players who may need support or responsible gaming intervention.
• Legal compliance: Fulfilling legal and regulatory obligations applicable to our platform's operations.

04Data Sharing & Disclosure

Atas Casino does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are limited situations where your data may be shared:

• Service providers: Technical partners and service providers who help operate our platform (such as payment providers and cloud services) — they are bound by strict confidentiality agreements and may only process data for agreed purposes.
• Regulatory authorities: Information required by law or directive from authorities such as Bank Negara Malaysia or law enforcement agencies.
• Fraud prevention: Sharing necessary data with industry bodies or partner platforms to detect and prevent fraudulent activity across platforms.
• Business transfers: In the event of a merger, acquisition, or sale of Atas Casino assets — players will be notified in advance and your privacy rights will be maintained.

In all data sharing situations, Atas Casino ensures that the receiving party adheres to data protection standards equal to or higher than those we practise.

05Data Security

Atas Casino implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or unlawful disclosure.

• 256-bit SSL encryption: All data transmitted between your device and our servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
• Secure servers: Data is stored in data centres equipped with strict physical and digital access controls, with regular backups to prevent data loss.
• Two-factor authentication (2FA): Atas Casino supports two-factor authentication for an additional layer of security on player accounts.
• Continuous monitoring: Our systems are monitored around the clock to detect any suspicious activity or intrusion attempts.
• Staff training: All atas casino staff who handle personal data receive regular data protection training and are bound by strict confidentiality obligations.

06Cookies & Tracking Technologies

Atas Casino uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies for different purposes:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Helping us understand how players use the platform so we can continue to improve it — including the most frequently visited pages and any technical errors that occur.
• Functional Cookies: Saving your preferences such as language, display settings, and saved login details for your convenience.
• Marketing Cookies: Used with your consent to display relevant content and promotions tailored to your interests.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

07Your Rights as a Player

As an atas casino player, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010:

08Data Retention Period

Atas Casino retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements. Below are our data retention guidelines:

• Active account data: Retained for the duration your account is active and for a specified period after account closure for audit and legal compliance purposes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
• Security logs: Retained for 12 months for investigation purposes in the event of a security incident.
• Marketing data: Retained until you withdraw consent or request deletion.

When data is no longer required, Atas Casino will securely delete or anonymise it using industry-recognised methods to ensure it cannot be recovered.

09Child Protection

Atas Casino is a platform exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from minors.

If we discover that personal data from a minor has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question.

Parents or guardians who believe their child has registered an account at Atas Casino are requested to contact our support team immediately so that appropriate action can be taken without delay.

10Privacy Policy Amendments

Atas Casino reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features. The latest effective date is always displayed at the top of this document.

For significant amendments, we will notify you via your registered email or a prominent notice on the platform at least 14 days before the changes take effect. Continued use of the platform after that date constitutes acceptance of the updated Privacy Policy.

We encourage you to review this page regularly to ensure you are always informed about how we protect your information.

11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how atas casino handles your personal data, please contact us through the following channels:

• Privacy Email: [email protected]
• Live Chat: Available 24/7 directly on the platform via the chat icon
• Response Time: Within 14 business days for privacy-related enquiries

If you are not satisfied with our response, you have the right to file a complaint with the Malaysia Personal Data Protection Department or the relevant regulatory authority in your area of residence.